Mathew Lowry's Tagsmanian Devil

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I freely admit: I’ve been a fanboy of the UK’s Government Delivery Service (GDS) since studying their design principles. Those principles are still good. Everything else, it turns out, was not. I was not the only information architect in Brussels dazzled a few years ago by GDS’ approach which, according to internal reports seen by… » read more

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  Before you obsess over your next analytics report, read the recent article by Ev Williams (Twitter and Medium cofounder) on measuring what matters. William’s article was prompted by the infantile way otherwise supposedly intelligent people (venture capitalists, Wall St analysts, tech & business journalists…) measure the value of companies like Twitter and Instagram: we… » read more

25 years later

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The photo of Chancellor Helmut Kohl in front of the Brandenburg Gate is incredible. But how will it be viewed in 25 more years? Chancellor Helmut Kohl in front of the Brandenburg Gate, 25 years after the launch a process that led to the reunification of much more than Germany (@bild). Of course it’s supposed… » read more

Plus ça change …

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An organisation which cannot remember cannot learn; an organisation which cannot learn cannot improve. Sometime during the EuropCom conference, I found myself listening to someone explaining how the Commission is reorganising the EUROPA site along thematic lines. “But the thematic portal architecture was adopted in 2001,” I said. He hadn’t heard – he’d only been… » read more

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After months plagued by unresponsive servers (and their administrators) and crashing hard drives, results from the first tests of applying the ConTEXT semantic engine to the BloggingPortal reboot are in, just in time for EuropCom 2014 this Wednesday. Ron Patz (@ronpatz) will present our findings – and the reboot project in general – at a… » read more

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On October 15th Anthony Zacharzewski (@anthonyzach) of the Democratic Society and I will facilitate an EuropCom 2014 WorldCafé session on improving citizens participation in EU affairs. This post is my personal Call for Ideas – if you have good or bad examples, ideas of what works and what doesn’t, I want to hear them. [Update:… » read more