The UK’s GDS meltdown couldn’t happen in Brussels, right?

I freely admit: I’ve been a fanboy of the UK’s Government Delivery Service (GDS) since studying their design principles. Those principles are still good. Everything else, it turns out, was not. I was not the only information architect in Brussels dazzled a few years ago by GDS’ approach which, according to internal reports seen by [...]

Are you suffering from Metric Myopia?

Posted by Mathew Lowry on 12/01/15
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  Before you obsess over your next analytics report, read the recent article by Ev Williams (Twitter and Medium cofounder) on measuring what matters. William’s article was prompted by the infantile way otherwise supposedly intelligent people (venture capitalists, Wall St analysts, tech & business journalists…) measure the value of companies like Twitter and Instagram: we [...]

Is ‘digital native’ government possible?

Posted by Mathew Lowry on 16/12/14
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An interview with Jim Bankoff, who just raised another raised $46.5 million in funding for Vox Media (“the fastest growing Web brand of 2014″), caught my eye: “’s main draw [is] making sense of complicated issues in ways that are easily digestible for online readers… Our content platform is less about the 1s and 0s [...]

Wow. Has it come to this?

Posted by Mathew Lowry on 08/12/14
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Is primetime TV advertising the right way to connect citizens to the EU? Last week I saw and commented on an interesting blog post by Iveta Kazoka exploring one of the ‘broken channels’ which are supposed to link interested citizens to EU decision-making: “The report uncovered an uncomfortable truth: few civic society organisations are capable of [...]

25 years later

Posted by Mathew Lowry on 10/11/14
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The photo of Chancellor Helmut Kohl in front of the Brandenburg Gate is incredible. But how will it be viewed in 25 more years? Chancellor Helmut Kohl in front of the Brandenburg Gate, 25 years after the launch a process that led to the reunification of much more than Germany (@bild). Of course it’s supposed [...]

All stream, no memory, zero innovation

Posted by Mathew Lowry on 03/11/14
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Tackling corporate memory loss and innovation failure requires a different paradigm than that offered by social media. My previous post (Plus ça change) was, I realise now, about more than just EC corporate memory loss, but it took a comment from a reader before I realised it. Which neatly demonstrates how sharing leads to innovation. [...]

Plus ça change …

An organisation which cannot remember cannot learn; an organisation which cannot learn cannot improve. Sometime during the EuropCom conference, I found myself listening to someone explaining how the Commission is reorganising the EUROPA site along thematic lines. “But the thematic portal architecture was adopted in 2001,” I said. He hadn’t heard – he’d only been [...]

Participation Success Factors: a quick followup

What happened when 60 odd people had a go at the Participation mindmap? The Europecom session went well yesterday, judging by the Tweets. I’d never even been to an event run on World Café lines, so thank goodness the others knew what they were doing. In the end the mindmap – which started out as [...]

First tests of ConTEXT on BloggingPortal reboot (updated)

Posted by Mathew Lowry on 13/10/14
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After months plagued by unresponsive servers (and their administrators) and crashing hard drives, results from the first tests of applying the ConTEXT semantic engine to the BloggingPortal reboot are in, just in time for EuropCom 2014 this Wednesday. Ron Patz (@ronpatz) will present our findings – and the reboot project in general – at a [...]

What are the top Success Factors for EU eParticipation? (updated)

On October 15th Anthony Zacharzewski (@anthonyzach) of the Democratic Society and I will facilitate an EuropCom 2014 WorldCafé session on improving citizens participation in EU affairs. This post is my personal Call for Ideas – if you have good or bad examples, ideas of what works and what doesn’t, I want to hear them. [Update: [...]

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The European online public space, online communications, communities and the EU, semantic technologies plus whatever else catches my eye. more.