Mathew Lowry

It’s not every day I get a new toy to play with. [Notes: Reposted from my blog on Knowledge Hub – see disclaimer, below.] I’ve been experimenting with online communities since 2002, and thought I’d seen every useful idea already implemented. Knowledge Hub (“K-Hub”) has a lot of features common to Community of Practice platforms:… » read more

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Posted by Mathew Lowry

I recently had a great live Hangout with Ezri Carlebach and Charlelie Jourdan to discuss visual communications, taking risks and creating energy in conferences. [update, 21 October: skip down to ‘Risks and Rewards’ to find out more about how the ESA’s Head of Communications managed to pull off the ‘Ambition’ campaign]. In the leadup to… » read more

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  Do people really want to have a conversation with brands, or their government? [Note: At last, a chance to bury the lede in a blog post. I started this post during my 2012-13 blogging hiatus, never finished it and then forgot clean about it. For reasons that will become clear, I’ve just rediscovered it… » read more

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“Why don’t we just build our community on Facebook?”. Some thoughts after a month playing with Knowledge Hub. [Notes: Reposted from Knowledge Hub – see disclaimer, below. Join me this Thursday in a Hangout-on-Air with Ezri Carlebach and Charlelie Jourdan on the ‘Rapido’ conference technique, visual communications and whatever else strikes our fancy] A short… » read more

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Apart from the Online Hangout (24 September, 16h30 CET), a new online community just opened for public sector communicators across Europe. In preparation for my EuroPCom workshop on online communities next month, one of my speakers (Steve Clift, aka @democracy and a White House Champion of Change for Open Government) and I are getting together… » read more

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Posted by Mathew Lowry

I’m launching a weekly enewsletter to ensure I absorb something from the social media firehose. I’ve already written about research showing that people share stuff they don’t actually read, for reasons buried deep in our dopamine-fixated minds: But even as you take a closer look, you feel FOMO (Fear Of Missing Out) tugging you back… » read more

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Any decent Communication Strategy will integrate offline, online, internal and external communications. But what about your organisation’s Innovation Strategy? (update: in early 2017 I developed this into something slightly easier to follow over on Medium: Reframe your communications strategy as part of your Innovation Programme to sidestep internal politics) I’ve been developing integrated offline and… » read more

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Posted by Mathew Lowry