The following is a longer version of an article I published recently in NewEurope. If 2010 is the year when Brussels started taking social media seriously, then 2011 may be the year when Brussels realises that the biggest social media challenges are old, not new. Combining social media and EU affairs is not new – [...]

Constructive discussions generally require good discussion documents. One of the Commission’s major contributions to any European online space should therefore be a EUROPA that supports the conversations – setting out What it (and the EU) does, Why and How it does it to the ‘interested public’, in their language. A pilot project explored one way [...]